Several have contacted me and IDW about a printing error in Donald Quest #2—where Pages 5 and 6, as published, are identical. The page that appears twice was meant as Page 6. The actual Page 5 is missing.
We're sorry about the glitch; for now, on behalf of the team and myself, here's a large image of the missing page, so you can fill in the gap.
How does IDW plan to "compensate" us for this issue? (apart from giving us the page on facebook) Will they send the corrected issue to retailers so they can give us the proper one? What happens in these situations? Is the issue now out of print so proper ones are printed?
How does IDW plan to "compensate" us for this issue? (apart from giving us the page on facebook) Will they send the corrected issue to retailers so they can give us the proper one? What happens in these situations? Is the issue now out of print so proper ones are printed?
If nothing else, I would imagine they'll correct it in the trade release. I'm not sure if sending out corrected copies everywhere is really feasible though, at least not without making people buy the issue again. I think all they can really do is print the missing page in the next issue (If it's not too late for that) and take more steps to make sure something like this doesn't happen again.
But I don't work for any publisher so that's just me rambling.
It's totally cost prohibitive for a company do any kind of replacement program for a $3.99 comic book. My advice is to just wait for the corrected version in the book that collects the whole storyline.
If it's cost prohibitive for a 3.99 comic book how do you justify the replacements from studios about faulty dvd discs and blurays? It's because it's so cheap that the gesture wouldn't be so cost prohibitive as you say. Studios and publishers must own up and make justice to their loyal customer. That's what professionals do. And IDW is no small company. Nor is unprofessional. It's of the biggest and best publishers out there.
In the case of local comic book shops [they] should be able to order and the publisher should provide them with corrected issues for whoevever wants a replacement. Owners of the faulty comic book will show it at the shop owner, he will mark the faulty issue on its barcode area with a black marker and give him the replacement. (that will prevent anyone taking the same comic book at the shop and getting a free replacement)
Disney comics don't do near the numbers an average DVD release does, and even replacement programs for those are extremely rare. Again, it'll likely be corrected in the TPB, so wait for that.
So it would be ok by your standard if EVERY issue was missing a page. Because that's ok they will release a TPB eventually.
Then people would stop buying the comics, but one single incident can be forgiven.
When reading the issuu preview I didn't even notice that something was missing! We usually get a caption up in the corner when jumping in time or to another place, so it looks a bit weird without that. But the story works without that page.
It happens that comics with printing errors are being recalled, but the error might have been spotted a bit too late in this case. Diamond probably still has a stock but the comics are already distributed all over the planet, sold by online comic shops etc. So it would be hard to do a recall by the distributor at this point.
I don't think getting a replacement is going to happen – but your local comic shop might still take a return and give you a refund in this case.